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Verbal aggression

Verbal aggression, also known as verbal abuse, refers to the use of “harsh and insulting language directed at a person”. Verbal aggression in communication has been studied to examine the underlying message of how the aggressive communicator gains control over different things that occur, through the usage of verbal aggressiveness.[citation needed]…

Applications, Types of messages & In customer service

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Overview

Verbal Aggressiveness Scale

Types of messages

Reasons or causes

Effects

Constructive

Destructive

In romantic relationships

In families

In athletics

In customer service

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Map overview Semantic statistics

Verbal aggression

Nodes48
Edges47
Triples50
Avg. degree1.96
Density0.041667
Components1

How this topic connects Entity context

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Verbal aggression

Top relations

related to In customer service · 9
Verbal aggression → Customer, It, Italy, Similarly, The, Their, They, Today, Verbal
related to In romantic relationships · 9
Verbal aggression → How, If, Infante, Research, Romantically, The, There, Verbal, When
related to In athletics · 8
Verbal aggression → Athletes, Based, Bekiari, Coaches, Communication, Symrpas, The, Verbal
related to Verbal Aggressiveness Scale · 6
Verbal aggression → It, The, The Verbal Aggressiveness Scale, This, VAS, Verbal Aggressiveness Scale
is a · 2
Verbal aggression → most prevalent form of workplace violence among bank workers in Italy, multifaceted construct
instance of · 1
Verbal aggression → The relationship between specific parental behaviors

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Important terminology

verbal aggression aggressiveness aggressive communication use also scale individuals behavior relationship customer verbally positive infante argumentativeness self-concept likely incivility emotional

Entity relationships Subject–Predicate–Object triples

SubjectPredicateObjectConfidenceSrc
Verbal aggressionis amultifaceted construct0.90text
Verbal aggressionis amost prevalent form of workplace violence among bank workers in Italy0.90text
threatsinstance ofwhich includes not just direct attacks but also more subtle forms0.80text
sarcasminstance ofwhich includes not just direct attacks but also more subtle forms0.80text
this have a positive correlation to relational satisfactioninstance ofArgumentative encounters0.80text
self-esteeminstance ofparent-child communication can help reduce risk behaviors through individual risk factors0.80text
academic achievementinstance ofparent-child communication can help reduce risk behaviors through individual risk factors0.80text
and parental involvement in monitoringinstance ofparent-child communication can help reduce risk behaviors through individual risk factors0.80text
verbal aggressioninstance ofThe relationship between specific parental behaviors0.80text
corporal punishmentinstance ofThe relationship between specific parental behaviors0.80text
and the development of oppositional defiant symptoms in girls has been shown to be bidirectionalinstance ofThe relationship between specific parental behaviors0.80text
restaurantsinstance ofCustomer verbal aggression can happen in places0.80text

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    Min side: 3
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