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Freshworks: History, Technology & Companies

Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.

Language: English [EN]
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Freshworks topic overview

The analysis highlights History, Technology and Companies as prominent areas in the source structure around Freshworks.

Related topics
16
Source areas
2
Connected nodes
18
Extracted relationships
49
Concept neighborhoods
14
Bridge connections
18

What this topic covers Research coverage

Source areas are shown by the number of related topics found in each part of the analysis. Use smaller areas too: they can reveal specialized angles and content gaps.

History · 10 topics
Overview · 6 topics

Smaller areas are not necessarily less important. They contain fewer connections in this analysis and can be useful for finding specialized angles or coverage gaps.

Key facts & relationships

High-confidence facts extracted from structured source data. Use them as anchors for further research.

Founded
2010; 16 years ago (2010) in Chennai, India (as Freshdesk)
Founders
Girish Mathrubootham · Shan Krishnasamy
Industry
Technology · Information technology · Software development · Cloud computing
Headquarters
San Mateo, California, United States
Area served
Worldwide
Key people
Girish Mathrubootham (executive chairman) · Dennis Woodside (president and CEO)

Explore all related topics Closing gaps

Browse the complete topic structure, not only the most central items. Less prominent entities and concepts can reveal missing angles, specialized context and useful research gaps. Each item opens a new analysis centered on that subject.

Overview

History

Advanced semantic analysis

Deeper signals for content research, entity SEO and topical coverage. The plain-language headings explain what each technical view is useful for.

How Freshworks connects Entity context

The extracted context around Freshworks shows recurring relationship patterns in the source. For example, Freshworks → Accel, California, Chennai, CRM, Freshdesk, Freshsales, Frilp, Girish Mathrubootham, In, India, Konotor, San Mateo, Sequoia Capital, Shan Krishnasamy, The, Tiger Global Management, Zoho Another extracted example is Freshworks → Cloud computing, Information technology, Software development, Technology. Use these groups to spot repeated connection types before inspecting the individual relationships.

Freshworks

Top relations

related to history · 17
Freshworks → Accel, California, Chennai, CRM, Freshdesk, Freshsales, Frilp, Girish Mathrubootham, In, India, Konotor, San Mateo, Sequoia Capital, Shan Krishnasamy, The, Tiger Global Management, Zoho
Industry · 4
Freshworks → Cloud computing, Information technology, Software development, Technology
Founders · 2
Freshworks → Girish Mathrubootham, Shan Krishnasamy
Key people · 2
Freshworks → Dennis Woodside (president and CEO), Girish Mathrubootham (executive chairman)
Area served · 1
Freshworks → Worldwide
Founded · 1
Freshworks → 2010; 16 years ago (2010) in Chennai, India (as Freshdesk)
Headquarters · 1
Freshworks → San Mateo, California, United States
Net income · 1
Freshworks → US$183.7 million (2025)
Number of employees · 1
Freshworks → ~5,300 (2025)
Operating income · 1
Freshworks → US$13.2 million (2025)

Important terminology

Use these terms to understand the vocabulary surrounding the topic, not as a checklist for keyword stuffing.

Important terminology

company management service inc customer chennai itsm cloud-based software founded 2010 india relationship crm public accel freshdesk mathrubootham revenue million

Freshworks relationships Subject–Predicate–Object triples

TTTA extracted 49 structured relationships around Freshworks. Examples in this analysis include Freshworks → Area served → Worldwide and Freshworks → Founded → 2010; 16 years ago (2010) in Chennai, India (as Freshdesk). The table shows each extracted connection, where it came from and its confidence.

SubjectPredicateObjectConfidenceSrc
FreshworksArea servedWorldwide1.00infobox
FreshworksFounded2010; 16 years ago (2010) in Chennai, India (as Freshdesk)1.00infobox
FreshworksFoundersGirish Mathrubootham1.00infobox
FreshworksFoundersShan Krishnasamy1.00infobox
FreshworksHeadquartersSan Mateo, California, United States1.00infobox
FreshworksIndustryTechnology1.00infobox
FreshworksIndustryInformation technology1.00infobox
FreshworksIndustrySoftware development1.00infobox
FreshworksIndustryCloud computing1.00infobox
FreshworksKey peopleGirish Mathrubootham (executive chairman)1.00infobox
FreshworksKey peopleDennis Woodside (president and CEO)1.00infobox
FreshworksNet incomeUS$183.7 million (2025)1.00infobox
FreshworksNumber of employees~5,300 (2025)1.00infobox
FreshworksOperating incomeUS$13.2 million (2025)1.00infobox
FreshworksProductsCustomer relationship management (CRM) and IT service management (ITSM) tools1.00infobox
FreshworksRevenueUS$838.8 million (2025)1.00infobox
FreshworksServicesOnline office suite, online business management tools1.00infobox
FreshworksTotal assetsUS$1.46 billion (2023)1.00infobox
FreshworksTotal equityUS$1.07 billion (2023)1.00infobox
FreshworksTraded asNasdaq: FRSH1.00infobox
FreshworksTypePublic1.00infobox
FreshworksWebsitefreshworks.com1.00infobox

Related concept clusters Concept neighborhoods

The concept neighborhoods around Freshworks bring nearby vocabulary together. In this analysis, examples include Million, Inc and Billion. Use the clusters to find adjacent concepts and terminology that may deserve separate research.

  • Freshworks
    • Million
    • Inc
    • Billion
    • Chennai
    • Founded
    • Freshdesk
    • India
    • Public
    • Zoho
    • Revenue
    • Service
    • Management
  • freshworks
    • Million
    • Inc
    • Billion
    • Chennai
    • Founded
    • Freshdesk
    • India
    • Public
    • Zoho
    • Revenue
    • Service
    • Management
  • chennai
    • Founded
    • India
    • Girish
    • Krishnasamy
    • Shan
    • Billion
    • California
    • Ceo
    • Executive
    • Freshdesk
    • Headquarters
    • Mateo
  • customer relationship management
    • Crm
    • Relationship
    • Service
    • Tools
    • Software
    • Management
    • Itsm
    • Girish
    • Krishnasamy
    • Shan
    • Technology
    • Asset
  • it service management
    • Service
    • Itsm
    • Software
    • Crm
    • Relationship
    • Tools
    • Technology
    • Asset
    • Girish
    • Krishnasamy
    • Shan
    • Accel
  • zoho
    • Girish
    • Krishnasamy
    • Shan
    • Billion
    • California
    • Ceo
    • Chennai
    • Executive
    • Founded
    • Freshdesk
    • Headquarters
    • India
  • san mateo, california
    • California
    • Headquarters
    • Mateo
    • San
    • Girish
    • Krishnasamy
    • Shan
    • Ceo
    • Chennai
    • Executive
    • Founded
    • Freshdesk
  • tiger global management
    • Service
    • Software
    • Crm
    • Itsm
    • Relationship
    • Technology
    • Tools
    • Asset
    • Girish
    • Krishnasamy
    • Shan
    • Accel

Connections between topic areas Semantic bridges

For Freshworks, one of the stronger structural bridges in this analysis connects Freshworks with History. Bridges highlight paths between different parts of the map and can reveal research angles that are easy to miss in a flat list.

Min side: 3
FreshworksHistory · splits 8 ⟂ 11
FreshworksOverview · splits 12 ⟂ 7

Map overview Semantic statistics

Freshworks

Nodes19
Edges18
Triples49
Avg. degree1.89
Density0.105263
Components1

Source & methodology

TTTA analyzes the structure around Freshworks to surface related topics, entities, relationships, concept neighborhoods and bridge connections. Use the map to explore areas such as History, Technology & Companies, including less central topics that may reveal useful research gaps. Automatically extracted connections are research leads rather than rewritten encyclopedia content.

Source: Wikipedia — Freshworks · EN edition · Analysis: TopicsToTalkAbout

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