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Service-level agreement

A service-level agreement (SLA) is an agreement, typically a binding contract, between a service provider and a customer that define particular aspects of the service – such as quality of service, availability, responsibilities – as terms of contract. SLAs are commonly used in the technology industry, and often contain specific service-level objectives…

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Service-level agreement

Nodes40
Edges39
Triples8
Avg. degree1.95
Density0.05
Components1

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service sla slas customer cloud contract issue provider level time specific provided services network also monitoring agreement performance outsourcing different

Entity relationships Subject–Predicate–Object triples

SubjectPredicateObjectConfidenceSrc
operationinstance ofthe type of service will describe functions0.80text
maintenance of networking equipmentinstance ofthe type of service will describe functions0.80text
connection bandwidth to be providedinstance ofthe type of service will describe functions0.80text
etc.The service's desired performance levelinstance ofthe type of service will describe functions0.80text
especially its reliabilityinstance ofthe type of service will describe functions0.80text
responsivenessA reliable service will be the one that suffers minimum disruption in a specific amount of timeinstance ofthe type of service will describe functions0.80text
is available at almost all timesinstance ofthe type of service will describe functions0.80text
5G bring new complexities to the network operatorsinstance ofto negotiate in good faith about matters such as resale and access to rights of way.New emerging technologies0.80text

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