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Request Tracker: History, Technology & Measurement

Request Tracker, commonly abbreviated to RT, is an open source tool for the tracking and management of workflows, customer requests, and internal project tasks. Request Tracker began as ticket-tracking software written in Perl used to coordinate tasks and manage requests among an online community of users. It supports email integration, custom ticket…

Language: English [EN]
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Request Tracker topic overview

The analysis highlights History, Technology and Measurement as prominent areas in the source structure around Request Tracker.

Related topics
27
Source areas
5
Connected nodes
32
Extracted relationships
35
Concept neighborhoods
10
Bridge connections
32

What this topic covers Research coverage

Source areas are shown by the number of related topics found in each part of the analysis. Use smaller areas too: they can reveal specialized angles and content gaps.

Overview · 10 topics
Technology · 8 topics
History · 4 topics
Features · 3 topics
Interface · 2 topics

Smaller areas are not necessarily less important. They contain fewer connections in this analysis and can be useful for finding specialized angles or coverage gaps.

Key facts & relationships

High-confidence facts extracted from structured source data. Use them as anchors for further research.

Available in
Multiple Languages
Developers
Best Practical Solutions, LLC
License
GPLv2
Operating system
Any Unix-like
Original author
Jesse Vincent
Platform
Cross-platform

Explore all related topics Closing gaps

Browse the complete topic structure, not only the most central items. Less prominent entities and concepts can reveal missing angles, specialized context and useful research gaps. Each item opens a new analysis centered on that subject.

Overview

Technology

History

Interface

Features

Advanced semantic analysis

Deeper signals for content research, entity SEO and topical coverage. The plain-language headings explain what each technical view is useful for.

How Request Tracker connects Entity context

The extracted context around Request Tracker shows recurring relationship patterns in the source. For example, Request Tracker → Articles, As, Assets, Best Practical's, Best Practical's IT, Bootstrap, Dashboard, For, Networked Help Desk API, Robust, RT, RT FAQ Manager, RT's, RT's UI, RTFM, RTFM's, RT’s, Staff, SuperUsers, Support Another extracted example is Request Tracker → It, RT, Template. Use these groups to spot repeated connection types before inspecting the individual relationships.

Request Tracker

Top relations

related to Features · 20
Request Tracker → Articles, As, Assets, Best Practical's, Best Practical's IT, Bootstrap, Dashboard, For, Networked Help Desk API, Robust, RT, RT FAQ Manager, RT's, RT's UI, RTFM, RTFM's, RT’s, Staff, SuperUsers, Support
related to Interface · 3
Request Tracker → It, RT, Template
Available in · 1
Request Tracker → Multiple Languages
Developers · 1
Request Tracker → Best Practical Solutions, LLC
License · 1
Request Tracker → GPLv2
Operating system · 1
Request Tracker → Any Unix-like
Original author · 1
Request Tracker → Jesse Vincent
Platform · 1
Request Tracker → Cross-platform
Release · 1
Request Tracker → 13 October 1999; 26 years ago (1999-10-13)
Repository · 1
Request Tracker → github.com/bestpractical/rt

Important terminology

Use these terms to understand the vocabulary surrounding the topic, not as a checklist for keyword stuffing.

Important terminology

rt request tracker perl interface written email best ticket tasks jesse web software manage custom support requests tracking vincent practical

Request Tracker relationships Subject–Predicate–Object triples

TTTA extracted 35 structured relationships around Request Tracker. Examples in this analysis include Request Tracker → Available in → Multiple Languages and Request Tracker → Developers → Best Practical Solutions, LLC. The table shows each extracted connection, where it came from and its confidence.

SubjectPredicateObjectConfidenceSrc
Request TrackerAvailable inMultiple Languages1.00infobox
Request TrackerDevelopersBest Practical Solutions, LLC1.00infobox
Request TrackerLicenseGPLv21.00infobox
Request TrackerOperating systemAny Unix-like1.00infobox
Request TrackerOriginal authorJesse Vincent1.00infobox
Request TrackerPlatformCross-platform1.00infobox
Request TrackerRelease13 October 1999; 26 years ago (1999-10-13)1.00infobox
Request TrackerRepositorygithub.com/bestpractical/rt1.00infobox
Request TrackerStable release6.0.3 / 20 May 2026; 3 months ago (20 May 2026)1.00infobox
Request TrackerTypeIssue tracking system1.00infobox
Request TrackerWebsitebestpractical.com/request-tracker1.00infobox
Request TrackerWritten inPerl1.00infobox

Related concept clusters Concept neighborhoods

The concept neighborhoods around Request Tracker bring nearby vocabulary together. In this analysis, examples include Tracker, Requests and Tasks. Use the clusters to find adjacent concepts and terminology that may deserve separate research.

  • Request Tracker
    • Tracker
    • Requests
    • Tasks
    • Customer
    • Tracking
    • Used
    • Workflows
    • Manage
    • Perl
    • Written
    • Incident
    • Open
  • request tracker
    • Tracker
    • Requests
    • Tasks
    • Customer
    • Tracking
    • Used
    • Workflows
    • Manage
    • Perl
    • Written
    • Incident
    • Open
  • perl
    • Written
    • Interface
    • Used
    • Using
    • Web
    • Request
    • Tracker
    • Cpan
    • Release
    • Also
    • Practical
    • Requests
  • mod_perl
    • Written
    • Interface
    • Used
    • Using
    • Web
    • Request
    • Tracker
    • Cpan
    • Release
    • Also
    • Practical
    • Requests
  • jesse vincent
    • Practical
    • Solutions
    • Vincent
    • Best
    • Release
    • Written
    • Also
    • System
    • Desk
    • Help
    • Rt's
    • Support
  • interface
    • Web
    • Using
    • Perl
    • Written
    • Users
    • Release
    • Rt
    • Practical
    • Solutions
    • System
    • Tracking
    • Vincent
  • tasks
    • Tracker
    • Used
    • Workflows
    • Manage
    • Tracking
    • Users
    • Software
    • Perl
    • Written
  • help desk
    • Desk
    • Help
    • Software
    • System
    • Tracking
    • Vincent
    • Jesse
    • Rt

Connections between topic areas Semantic bridges

For Request Tracker, one of the stronger structural bridges in this analysis connects Request Tracker with Overview. Bridges highlight paths between different parts of the map and can reveal research angles that are easy to miss in a flat list.

Min side: 3
Request Tracker — Overview · splits 22 ⟂ 11
Request Tracker — Technology · splits 24 ⟂ 9
Request Tracker — History · splits 28 ⟂ 5
Request Tracker — Features · splits 29 ⟂ 4
Request Tracker — Interface · splits 30 ⟂ 3

Map overview Semantic statistics

Request Tracker

Nodes33
Edges32
Triples35
Avg. degree1.94
Density0.060606
Components1

Source & methodology

TTTA analyzes the structure around Request Tracker to surface related topics, entities, relationships, concept neighborhoods and bridge connections. Use the map to explore areas such as History, Technology & Measurement, including less central topics that may reveal useful research gaps. Automatically extracted connections are research leads rather than rewritten encyclopedia content.

Source: Wikipedia — Request Tracker · EN edition · Analysis: TopicsToTalkAbout

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