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Conversational commerce

Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.…

Art, Technology, Companies & Products

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Explore the main themes, entities and connections around Conversational commerce. Start with the topic map, then use the sections below for research and deeper semantic analysis.

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Overview

Development

Advanced semantic analysis

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Map overview Semantic statistics

Conversational commerce

Nodes37
Edges36
Triples15
Avg. degree1.95
Density0.054054
Components1

How this topic connects Entity context

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Conversational commerce

Top relations

related to Facebook Messenger · 14
Conversational commerce → Aeroméxico, August, China, Early, Facebook, Facebook Messenger, FLOWERS, IBM Watson, In, Messenger, Mexican, More, NLP, Yalochat

Important terminology Word statistics

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Important terminology

chat via messaging businesses conversational commerce web chatbots customers using china messenger e-commerce whatsapp podium announced 2017 companies payments chatbot

Entity relationships Subject–Predicate–Object triples

SubjectPredicateObjectConfidenceSrc
answering product questions or tracking orders across messaging platformsinstance ofConversational commerce often relies on chatbots to automate routine interactions0.80text
Conversational commercerelated to Facebook MessengerIn0.60section
Conversational commercerelated to Facebook MessengerFacebook0.60section
Conversational commercerelated to Facebook MessengerFacebook Messenger0.60section
Conversational commercerelated to Facebook MessengerChina0.60section
Conversational commercerelated to Facebook MessengerMore0.60section
Conversational commercerelated to Facebook MessengerMessenger0.60section
Conversational commercerelated to Facebook MessengerAugust0.60section
Conversational commercerelated to Facebook MessengerEarly0.60section
Conversational commercerelated to Facebook MessengerFLOWERS0.60section
Conversational commercerelated to Facebook MessengerIBM Watson0.60section
Conversational commercerelated to Facebook MessengerMexican0.60section

Related concept clusters Concept neighborhoods

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    Connections between topic areas Semantic bridges

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    Min side: 3
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