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Customer switching

In marketing and microeconomics, customer switching or consumer switching describes "customers/consumers abandoning a product or service in favor of a competitor". Assuming constant price, product or service quality, counteracting this behaviour in order to achieve maximal customer retention is the business of marketing, public relations and advertising.…

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Overview

Reasons

Affected sectors

Serial switching

Advanced semantic analysis

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Map overview Semantic statistics

Customer switching

Nodes35
Edges34
Triples8
Avg. degree1.94
Density0.057143
Components1

How this topic connects Entity context

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Customer switching

Top relations

see also · 5
Customer switching → Acquisition, Boycott, Business, Switching, Voluntary
related to Affected sectors · 2
Customer switching → Energy, Switching
is a · 1
Customer switching → significant risk or success factor for energy suppliers

Important terminology Word statistics

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Important terminology

customer switching service product customers price quality business brand marketing loyalty behaviour serial also retention market may products companies energy

Entity relationships Subject–Predicate–Object triples

SubjectPredicateObjectConfidenceSrc
Customer switchingis asignificant risk or success factor for energy suppliers0.90text
Customer switchingrelated to Affected sectorsSwitching0.60section
Customer switchingrelated to Affected sectorsEnergy0.60section
Customer switchingsee alsoBoycott0.60section
Customer switchingsee alsoVoluntary0.60section
Customer switchingsee alsoAcquisition0.60section
Customer switchingsee alsoBusiness0.60section
Customer switchingsee alsoSwitching0.60section

Related concept clusters Concept neighborhoods

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    Connections between topic areas Semantic bridges

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    Min side: 3
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