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Customer analytics

Customer analytics is the process of using data from customer behavior to support key business decisions through market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Customer analytics plays an important role in predicting customer behavior.

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Overview

Uses

Predicting customer behavior

Advanced semantic analysis

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Map overview Semantic statistics

Customer analytics

Nodes31
Edges30
Triples8
Avg. degree1.94
Density0.064516
Components1

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Customer analytics

Top relations

related to Predicting customer behavior · 6
Customer analytics → Combining, Forecasting, This, Through, Using, When
is a · 1
Customer analytics → process of using data from customer behavior to support key business decisions through market segmentation and predictive analytics
related to External links · 1
Customer analytics → Wharton Customer Analytics Initiative

Important terminology Word statistics

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Important terminology

customer data analytics behavior mining analysis needed citation using business information used marketing management also predicting decisions forecasting customers predict

Entity relationships Subject–Predicate–Object triples

SubjectPredicateObjectConfidenceSrc
Customer analyticsis aprocess of using data from customer behavior to support key business decisions through market segmentation and predictive analytics0.90text
Customer analyticsrelated to External linksWharton Customer Analytics Initiative0.60section
Customer analyticsrelated to Predicting customer behaviorForecasting0.60section
Customer analyticsrelated to Predicting customer behaviorThis0.60section
Customer analyticsrelated to Predicting customer behaviorUsing0.60section
Customer analyticsrelated to Predicting customer behaviorWhen0.60section
Customer analyticsrelated to Predicting customer behaviorCombining0.60section
Customer analyticsrelated to Predicting customer behaviorThrough0.60section

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    Min side: 3
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